I am very new to the position of club treasurer.  Is this the proper place to enter questions about club accounting procedures?  The documentation for CAO is very focused on how to use the individual transaction screens but I haven't been able to find answers to general procedural questions such as:

1) I presume that transactions must be entered in date order?  So that if one is forgotten, subsequent transactions must be deleted and then reentered after the errant transaction is put in?

2) Just about the first thing I have to do is process a full member withdrawal.  I have looked through those transaction screens and see that I have to choose whether to pay from the broker or the bank.  I think it likely we will pay this member a combination of stock and cash.  I therefore have to choose "Broker" or I can't get to the stock selection screen.  (At least, if I select "Bank" CAO tells me that the withdrawal has been recorded before it shows me the stock screen -- at that point I quickly delete the withdrawal, since this is a dry run.  If I select to pay from Broker, I do get to the stock screen before CAO tells me that the withdrawal has been recorded.)

But virtually all of our cash is in the bank.  I can transfer it, of course, but I already am a recognized signer on the bank account -- it's taking longer to get that established at the broker so I'm not sure I can sign a check on that account right away. 

The work-around that I guess I will use is to get the backup treasurer, who is continuing in her post, to sign the check on the brokerage account.  Or I could do the withdrawal in two transactions, partial and then full.  I would have to do the cash first because our bylaws say that a partial withdrawal can only be cash (though a quick look at CAO indicates that it will let stock be transferred for a partial withdrawal).  I think that's just a bit too kludgey.

So I suppose I've answered my own question, but I do think that the system ought to let you choose to transfer stock from the brokerage (obviously) along with cash from the bank at the same time.

3) When I look at the portfolio in the Securities accounting section, I see tickers for two stocks that we no longer own, with "1E-06" in the Shares column.  When I click on the symbol, I see that CAO thinks we have a shard of .000001 share of each of these.  I assume this is the result of some rounding error in the purchase / reinvestment / sale of these stocks.  Is there any way to make these go away?

Thanks for any enlightenment you can provide.

Thank you, Sean.  I will go to the support page in the future.

As to my questions:

1)  Thanks for that information.  It's good to know this.

2)  Yes, I did put a check in the "transfer stocks" box, but if I chose "Bank" was not shown the stock selection page before getting a message saying that the transaction had been successfully recorded.  There is a "Continue" button at the bottom of the page with the "successfully recorded" message.  That might have taken me to the stock page but I thought it would be strange to go there AFTER getting that message.  In the dry run I did not go any farther, selecting the "Delete" button on that page instead. 

I will probably try "Bank", "Transfer" and "Continue" when the time comes since I can delete the withdrawal if it is wrong (apparently, I've done that already!).  I tried this more than once, making SURE I checked the "Transfer Stocks" box.  I DID see the stock page when I clicked the "Transfer Stocks" box and selected "Broker".  In this case I exited the process at that point and never did see any kind of completion message.

3)  Thanks.  This is obviously not an important task but at some point when things quiet down I will  deal with it.  I will now have TWO withdrawals to process, one a death.