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DanHess  
#1 Posted : Thursday, October 16, 2008 7:18:00 AM(UTC)
DanHess

Rank: Advanced Member

Posts: 65

This morning I accepted the update to install TK6.0.2. The installation seemed to install properly.  After the installation of 6.0.2 when trying to update prices I recive a message that says Please establish and Internet connection.  I do have an internet connection established.  Also when trying to download a new company from IClub this is loaded properly.

Has anyone else experienced this situation and know of any way around it?  Is there a way to uninstall 6.0.2?

Dan Hess

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gerlach  
#2 Posted : Thursday, October 16, 2008 12:48:38 PM(UTC)
gerlach

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I don't have any problem with downloading data or prices after installing the update. My first thought is that it's just a coincidence -- we haven't had any other reports of problems and price updating works fine on all the other computers here. Perhaps your firewall has noted that the program has changed and is blocking the Toolkit application? That sometimes happens after updates.

Doug

DanHess  
#3 Posted : Thursday, October 16, 2008 2:08:25 PM(UTC)
DanHess

Rank: Advanced Member

Posts: 65

Doug

It was the Windows Live One Care Firewall.  I had Toolkit 6.0.0.1 allowed but I had to manually add Toolkit 6.0.0.2.  It now works fine

Thanks for the guidance.

Dan

mstigall  
#4 Posted : Thursday, October 16, 2008 3:50:24 PM(UTC)
mstigall

Rank: Advanced Member

Posts: 32

I've having intermittent problems with Toolkit 6.0 

When I attempt to load a company from the online subscription,

or attempt to run a portfolio analysis,

or import an SSG downloaded from Stock Central...

 

I get an error message displayed and the Toolkit 6 program aborts/crashes.

A screen-shot of the error message is attached.

Michael Stigall
gerlach  
#5 Posted : Thursday, October 16, 2008 3:58:46 PM(UTC)
gerlach

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Posted By Michael Stigall on 10/16/2008 7:50 PM

I've having intermittent problems with Toolkit 6.0 

When I attempt to load a company from the online subscription,

or attempt to run a portfolio analysis,

or import an SSG downloaded from Stock Central...

I get an error message displayed and the Toolkit 6 program aborts/crashes.


Looks like a problem with the VB6 run-time files. You can download and reinstall them from the Microsoft web site here:
http://support.microsoft.com/kb/192461

If that doesn't work, let us know.

Doug

DannyM  
#6 Posted : Friday, October 17, 2008 1:32:23 PM(UTC)
DannyM

Rank: Advanced Member

Posts: 262

Just did the 6.02 update no problems surfaced. I use XP Home, IE 7, Norton protection software.

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