With the updating of our store page to include the 2012 tax printer, Tax Season is at least poking its head around the proverbial corner. With that in mind, I want to make a few preemptive posts about the tax printers. This week is for some of the errors we run into after clicking the FINISH button on the tax printer for desktop accounting.

There are a few reasons this can happen:

If you are using Windows Vista, or Windows 7, and a message comes up that the file cannot be found, make sure to first take the steps below for setting your copy of club accounting to run as an administrator, and then try run to the tax printer again.

Club Accounting may not have Admin rights. NOTE: This only applies to Windows Vista, 7and 8
For Windows Vista and Windows 7

• With the program closed, click the WINDOWS button in the lower left corner of your screen; this will show the Start menu, and a list of programs.
• If the program does not appear in the initial list on the Start menu, type its name in the START SEARCH box until you find the program.
• Right-click the program icon, then click PROPERTIES.
• On the properties window, click the COMPATIBILITY tab. If you do not see a compatibility tab, make sure that you have selected the program, and not a file or folder with the same name.
• On this tab, click RUN THIS PROGRAM IN COMPATIBILITY MODE.
• Make sure the selection under this shows Windows XP (Depending on your current copy of Windows, this may be listed as Service pack 2 or 3)
• Also on this tab, click RUN THIS PROGRAM AS ADMINISTRATOR.
• Click APPLY, then OK.
• If you have the User Account Control (also called UAC) active, Windows will now ask you to Cancel or Allow the program when you open it. Click ALLOW to let the program run as normal.

For Windows 8

• From the Start screen, being typing the name of the program.
• When you see the program listing appear, right-click on it, to show the Options bar at the bottom of your screen.
• On the options bar, left-click OPEN FILE LOCATION
• In the new window that opens, right-click the program icon, then click PROPERTIES.
• On the properties window, click the COMPATIBILITY tab. If you do not see a compatibility tab, make sure that you have selected the program, and not a file or folder with the same name.
• On this tab, click RUN THIS PROGRAM IN COMPATIBILITY MODE.
• Make sure the selection under this shows Windows XP (Depending on your current copy of Windows, this may be listed as Service pack 2 or 3)
• Also on this tab, click RUN THIS PROGRAM AS ADMINISTRATOR.
• Click APPLY, then OK.
• If you have the User Account Control (also called UAC) active, Windows will now ask you to Cancel or Allow the program when you open it. Click ALLOW to let the program run as normal.

Other Possible Causes:
Adobe Acrobat may already be open.
1) Exit out of the Tax Printer.
2) Exit out of Club Accounting.
3) Check the list of open programs on the Start bar at the bottom of the computer screen; if Abode is there, confirm that it is showing the tax forms you want. (If Adobe is not showing up, it may not be set to open the .pdf files the tax printer generates. In that case, please see the steps below on setting your computer to open .pdf files.)
4) If these are not the correct forms, close Adobe Acrobat, then reopen Club Accounting and the Tax Printer to generate your taxes.


The computer may not be set to open .pdf files with Adobe Acrobat
1. First, you will need to find a copy of the tax forms. Depending on your copy of Windows, the forms will be in either:
C:\Program Files\ICLUBcentral\Club Accounting 3
-OR-
C:\Program Files(x86)\ICLUBcentral\Club Accounting 3
The taxes will be named final -OR- final.pdf
(If you do not see a file named final, the tax printer may not have generated the taxes; if that is the case, please see the steps below on reinstalling the tax printer.)
2. Once you have found one of the tax files, right-click on it, and select Properties.
3. From the window that comes up, click the CHANGE button next to the 'Opens With' line.
4. This will open a new window, with a list of programs. You should be able to double-click on the listing for Adobe Acrobat, or Acrobat Reader. If not, try clicking Browse, then going to Adobe -> Reader -> Reader8 (or whatever most current number shows up) -> Reader -> AcroRd32. When you double-click on this last file, you will return to the list of common programs, and Adobe should now be listed.
5. Double-click on Adobe to set the association, and open the forms. You can now either print the forms as they are, or close everything and run the taxes again.
(If you are not able to find the Adobe Acrobat folder, or to navigate to the AcroRd32 file, the Reader program may not be properly installed. In that case, please see the steps below on cleaning out any old copies of Adobe Reader, and installing a fresh copy from the Adobe site.)


The Tax Printer can't find Adobe, or there may be an issue with your current copy of Adobe Reader:
One of the more common side effects of this is that the Adobe program will appear to open, but the screen will either be mostly blank, or contain what looks like very garbled text.

Uninstall Adobe Reader:
--In Windows XP, Go to Start -> Control Panel -> Add or Remove Programs.
--In Windows Vista and Windows 7, Go to Start -> Control Panel -> Programs and Features
--In Windows 8, Right-click at the very bottom left hand corner of the computer screen, and then left-click on Programs and Features.

Find all instances of Adobe Acrobat and uninstall them.
Go to www.adobe.com and reinstall Adobe Acrobat.
Try the taxes again.

The Tax Printer and the Club Accounting Software can't see one another. Reinstall.
1) Open Club Accounting 3, select FILE > EXPORT and save your data to MY DOCUMENTS
2) Uninstall the Tax Printer
3) Uninstall Club Accounting
4) Reboot your computer
5) Install Club Accounting from http://www.iclub.com/support/downloads.asp
6) Install the Tax Printer from http://www.iclub.com/support/downloads.asp
7) Import your data, run your taxes.