Aside from resetting a password, or offering advice on how to handle a tricky transaction, here are the two most common cases we see during tax season, as well as the most common treatments:

Missing K-1’s in Online Accounting:

• Symptom – The tax printer has been run, but K-1 forms only appear for withdrawn members.

• Causes - There are two very common reasons for no K-1s or K-1s only for withdrawn members:
  • There is no valuation on 12/31
  • There is no Allocation of Income and Expenses (Distribution of Earnings) for the tax year

• Treatment:
  • Go to ACCOUNTING > UTILITIES > ALLOCATE INCOME AND EXPENSES
  • Choose last year from the drop-down menu, and click YES to continue
  • Fill in dividend and Unrecaptured section 1250 gains (if appropriate) for any non-standard stock listed, then click OK to complete the allocation.
  • The allocation is now complete.
    • After the Allocation is generated and verified, go to TAXES > RUN
    • Scroll down past the links to download completed forms, and click the Regenerate button near the bottom of the page, otherwise the tax forms will still be the ones that were created without the completed allocation.
    • Once the forms have been regenerated, all members who were active during the year will have K-1s available.

ERROR ! after clicking Finish in the Desktop printer:

• Symptom - The tax printer appears to operate correctly, except that when the Finish button is pressed, an error message appears

• Causes – Most commonly this happens to folks with Windows Vista or Windows 7 if the Desktop program is not set to run in admin mode.

• Treatment:
  • With the tax printer and Club Accounting closed, click the WINDOWS button in the lower left corner of your screen.
  • Go to COMPUTER > C:\ > PROGRAM FILES > ICLUBcentral > CLUB ACCOUNTING 3
    • Note: If you have 64-bit windows, the path will be COMPUTER > C:\ > PROGRAM FILES (x86)> ICLUBcentral > CLUB ACCOUNTING 3
  • Once inside the Club Accounting 3 folder, right-click on the Club Accounting 3 program icon (it will have the same green visor on a yellow and blue back ground as the shortcut that appears on the desktop or Start menu), then click PROPERTIES.
  • On the properties window, click the COMPATIBILITY tab.
  • On this tab, click RUN THIS PROGRAM AS ADMINISTRATOR.
  • Click APPLY, then OK.
    • If you have the User Account Control (also called UAC) active, Windows will now ask you to Cancel or Allow the program when you open it.
    • Click ALLOW to let the program run as normal, and you will be able to complete your taxes.