With folks getting started on their taxes, I think it's a good time to bring this note back around. It deals with some of the most common issues when trying to print your tax forms in the desktop accounting program.

This note will help with the following issues that primarily come up after you get to the end of the tax printer, and click FINISH:

• The tax forms that come up are for last year.
• You see a 'file not found' , or a 'Serious Error' message.
• Something comes up on the screen that says it's your tax forms, but in the words of one member "It's gibberish."

I've sorted these roughly in order of the most to least common issues/resolutions that we run into.

If you are using Widows Vista, or Windows 7, and a message comes up that the file cannot be found, or you notice that the forms are from last year, make sure to first take the steps below, on setting your copy of club accounting to run as an administrator, and then try running the tax printer again.

Club Accounting may not have Admin rights. (NOTE: This only applies to Windows Vista and Windows 7.)

1. With Club Accounting closed, click the WINDOWS button in the lower left corner of your screen.
2. Go to COMPUTER > C:\ > PROGRAM FILES > ICLUBcentral > CLUB ACCOUNTING 3.

Note: If you have 64-bit windows, the path will be COMPUTER > C:\ > PROGRAM FILES (x86)> ICLUBcentral > CLUB ACCOUNTING 3.

1. Once inside the Club Accounting 3 folder, right-click on the Club Accounting 3 program icon (it will have the same green visor on a yellow and blue back ground as the shortcut that appears on the desktop or Start menu), then click PROPERTIES.
2. On the properties window, click the COMPATIBILITY tab.
3. On this tab, click RUN THIS PROGRAM AS ADMINISTRATOR.
4. Click APPLY, then OK.

* If you have the User Account Control (also called UAC) active, Windows will now ask you to Cancel or Allow the program when you open it. Click ALLOW to let the program run as normal.

If you get a Serious Error message, or click Finish, and don't see the forms come up after a few seconds:

Adobe Acrobat may already be open.

1. Exit out of the Tax Printer.
2. Exit out of Club Accounting.
3. Check the list of open programs on the Start bar at the bottom of the computer screen; if Abode is there, confirm if it is showing the tax forms you want. (If Adobe is not showing up, it may not be set to open the .pdf files the tax printer generates. In that case, please see the steps below on setting your computer to open .pdf files.)
4. If these are not the correct forms, close Adobe Acrobat, then reopen Club Accounting and the Tax Printer to generate your taxes.

If you've clicked FINISH, and get a 'file not found', or the aforementioned Gibberish, the computer may not be set to open .pdf files with Adobe Acrobat:

1. First, you will need to find a copy of the tax forms. Depending on your copy of Windows, the forms will be in either "C:\Program Files\ICLUBcentral\Club Accounting 3" OR "C:\Program Files(x86)\ICLUBcentral\Club Accounting 3." The taxes will be named final -OR- final.pdf. (If you do not see a file named final, the tax printer may not have generated the taxes; if that is the case, please see the steps below on reinstalling the tax printer.)
2. Once you have found one of the tax files, right-click on it, and select Properties.
3. From the window that comes up, click the CHANGE button next to the 'Opens With' line.
4. This will open a new window, with a list of programs. You should be able to double-click on the listing for Adobe Acrobat, or Acrobat Reader. If not, try clicking Browse, then going to Adobe -> Reader -> Reader8 (or whatever most current number shows up) -> Reader -> AcroRd32. When you double-click on this last file, you will return to the list of common programs, and adobe should now be listed.
5. Double-click on Adobe to set the association, and open the forms. You can now either print the forms as they are, or close everything and run the taxes again. (If you are not able to find the Adobe Acrobat folder, or to navigate to the AcroRd32 file, the Reader program may not be properly installed. In that case, please see the steps below on cleaning out any old copies of Adobe Reader, and installing a fresh copy from the Adobe site.)

The software can't find Adobe Acrobat to print the tax forms:

1. Go to START -> CONTROL PANEL -> Add or Remove Programs. Find any and all instances of Adobe Acrobat and uninstall them.  (In Vista and Windows 7, START -> CONTROL PANEL -> Programs and Features.)
2. Go to www.adobe.com and reinstall Adobe Acrobat.

Try generating the taxs again.

The Tax Printer and the Club Accounting Software can't see one another. Reinstall.

1. Open Club Accounting 3, select FILE > EXPORT and save your data to MY DOCUMENTS.
2. Uninstall the Tax Printer.
3. Uninstall Club Accounting.
4. Reboot your computer.
5. Install Club Accounting from http://www.iclub.com/support/downloads.asp.
6. Install the Tax Printer from http://www.iclub.com/support/downloads.asp.
7. Import your data, run your taxes.