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The dell laptop I'd gotten at one of the compufests/investeds crashed within this past year....had to reload everything via orig discs including my tk 5 with my tk 6 upgrade #.
Month later computer mother board totally dead.
New HP,,,,relaoding everything again. Tried to reload my tk5 disc to even GET to where I can add the tk6 number. I'm not allowed saying I've registered my tk5 too many times (desktop x 1 , Dell x 2, new hp x ??? Have contacted bi ,and was told they would reset my password (???) but to what??
still can't get my TK up and going.
and now...bi is no longer replying.
HELP!!!
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treava (bi services) has walked me through it..........................
she is wonderful!!!!!!!!!!!!!!!!!!!
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