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John Babcock  
#1 Posted : Friday, November 17, 2006 12:09:09 PM(UTC)
John Babcock

Rank: Newbie

Posts: 2

I am also having problems downloading SSG file while in ToolKit 5.  I get an "invalid format" message on all stock symbols. I followed the instructions for setting up toolkit to download from iclub.  I have used my better investing id #, my full name John Babcock, and my email name jbabcjr.  I get the invalid format with the last name and with the other two name I get the message "Sorry that company (boeing BA) wasn't located at this web site.  Toolkit is up-to-date, using windows latest internet explorer.  Comcast is the ISP. 

I am open to any suggestions

Thanks
John Babcock

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gerlach  
#2 Posted : Sunday, November 19, 2006 7:18:36 AM(UTC)
gerlach

Rank: Administration

Posts: 437

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I get an "invalid format" message on all stock symbols. I followed the
instructions for setting up toolkit to download from iclub.  I have used my better investing id #,

Your BI user id is irrelevant -- you need to enter your StockCentral username in the ICLUB Data Files "Email address" field and your StockCentral password in the Password field. Otherwise, you can't can't be authenticated as a valid user and all SSG downloads will fail.

Doug
jncraig  
#3 Posted : Sunday, November 19, 2006 7:41:27 AM(UTC)
jncraig

Rank: Advanced Member

Posts: 561

If you need help configuring Toolkit to use the StockCentral data, please look in the faq for short movie that show you how to do it!
Joe
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