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I was running a portfolio up date this morning and all my stocks came up with out of date data, which was not the case a few days ago. I updated all the stocks in the library and everything seems ok now, but what happened? Is this due to the data base change over? I have always used the Stock Central data base. I though that the Better Investing folks were merging in to Stock Central's data feed?
Jeff
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Rank: Administration
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Hi Jeff, I'm not seeing any reports of this in our support queue this morning, so it may have been an isolated incident. If I had to guess, I'd suspect it's a combination of SC usually doing company updates over the weekend, and getting the updated file out on Monday combined with having this happen over the end of the year. If you run into it again, do me a favor and put in a support request on our site at: http://www.iclub.com/support/new_ticket.aspx Thanks,
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Rank: Administration
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BetterInvesting's data service is still offered for BetterInvesting members and is separate from the StockCentral service. We still offer the Take Stock figures in our service, which they don't, and there are some other differences between the two subscriptions.
StockCentral did, however, change over our data to a new stream from Morningstar at the same time that BI switched to that same new stream from their old S&P plan. This is sort of a "new and improved" data stream that Morningstar has introduced for its institutional customers, and so there are likely to be lots and lots of small changes to the data that you see in Toolkit. (One of the benefits of the new stream is that it should provide somewhat faster updates to quarterly and annual results than the old stream did.) As a result, any number of these mostly minor changes or "fresher" data could trigger Toolkit to see that "new" data is available on the server and flag those companies accordingly. The switchover happened on or around 12/22/2010. I these changes are what is triggering the behavior that you're seeing.
Doug
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