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The Infirmary
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Price updates for desktop TakeStock and Toolkit5
Rank: Advanced Member
Posts: 43
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At this time, the price update feature is down for ICLUB TakeStock, NAIC TakeStock, and Toolkit 5. In TK5, when selecting UPDATE PRICES, the IMPORT PRICES screen is blank. The software is still usable, but no new prices come in. In TS, when selecting a new stock to study, an error window comes up indicating that the prices are not available. The rest of the data comes in - this affects only the price update. In the meantime, StockCentral Toolkit uses a different source, and should hold you over until we get this resolved.
The site that provides our prices has changed their data structure. In the past, this has meant an outage of 24-48 hours. We'll be monitoring closely during this time, and if you have any questions, please don't hesitate to write or call.
Thanks for your patience.
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I understand the problem with price updates, and anxiously await the fix. However, on a possibly related (or possibly not!) note, I seem to till be able to import data (I"m using Stock Central Data) to my TK 5, and update most companies' data, but all of a sudden am getting an error ("file appears to be an invalid format") when trying to update AT&T (which previously has not been a problem). I tried to do a fresh "import" of the company from scratch, and still get the "invalid error" message. Any help on this one?
Don M
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Rank: Advanced Member
Posts: 43
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Hmm - doesn't appear to be related, but I've confirmed the problem here and alerted the team. I've opened a ticket for you in our tracking system.
I'll send you an email as soon as it's fixed.
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StockCentral
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StockCentral
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Price updates for desktop TakeStock and Toolkit5
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