Rank:: Advanced Member
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Joe, I have encountered an interesting (not very serious) problem with opening posted SSG files. I generally double-click the link and Toolkit opens with the SSG displayed. The exception is Ralph Seger's LLL SSG. When I double-click the link, Toolkit opens but Ralph's SSG is not on view. I can't explain the difference and I'm hoping someone else can. I know I can download the file to my desktop and import it from there but I'd rather not have to go to that much trouble.  |
Kathleen |
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Rank: Advanced Member
Posts: 561
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Are you sure that your problem was with the SSG file and not the ITK file. If you clicked on the ITK file and it didn't open, that's probably because your computer isn't configured to open ITK files automatically. On my system, clicking the ITK file results in a download only.
But, if you're clicking the SSG file and it's not opening, please try to provide more details, or contact ICLUBcentral's Tech Support group for help. |
Joe |
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Oooops! Got a problem.
Before, I indicated that I could click on the get SSG link, and the action would open up my SSG in Churr's Stock Investment Guide software. Now, it seems as if that capability is gone forever.
When I go to data and enter a ticker symbol and follow up by clicking on SSG data, it appears that nothing happens.
A little help (maybe alot) would be appreciated.
Thanks,
Al Molter |
Al Molter |
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Rank: Advanced Member
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I'm not sure that I can help.
Which program is loaded when a file is downloaded is a configuration issue on your computer. Have you changed anything on your computer recently? In Windows this is a "File Association" issue. Is this called a "Finder Preference" still on Macs? What you need to do is tell your computer what downloaded SSG files (of type SSG) should be passed to the Churr product and opened when you download the file.
It's troubling that your browser doesn't seem to indicate that something is happening when you click a link. You should see something, perhaps a dialog box. Have you changed or updated your browser? |
Joe |
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Thanks, Joe.
The file is supposed to download directly to a Download folder, and apparently the folder, which is supposed to become visible on the desktop at the time of downloading the file was being hidden by the stockcentral screen. Everything is working fine.
Al |
Al Molter |
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Rank: Advanced Member
Posts: 71
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I'm glad that it's working!
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Originally, back in October Gene Rooks was getting a runtime 53 error , but I did not see a resolution posted. One of our members is having the same problem when she tries to open the ssg data. She clicks on get ssg data, the screen she gets says "do you want to open or save this file? She clicks on open and then get the run time error 53. She is able to save it to disc and open it, and she can import it from within Toolkit, but can not open it from StockCentral.
Thanks,
Dorothy
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Rank: Advanced Member
Posts: 561
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Does this happen for every company?
Which program is she using, and which version?
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Downloading should be working just fine!
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Joe |
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She is using Toolkit 5.3.1, and it happens with every stock she tries.
Thanks, Dorothy
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Rank: Advanced Member
Posts: 561
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Dorothy,
I am also using Toolkit 5.1.3. I don't see any of those errors.
So, I'm going to suggest that she contact ICLUBcentral for Tech Support. That's the best that I can do. |
Joe |
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Thanks, Joe. I'll do that.
Dorothy
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Hi Al,
Sorry I didn't see your message earlier.
With the Stock Investment Guide, you can save out a SSG file to your desktop. Then you can navigate to the forum you are participating in, and upload the file through your web browser (while in the correct forum).
Also, I have not had any difficulty with Safari to browse the forums.
Brad
Churr Software
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I am new to the investment club world as we just joined NAIC in January. Attended a computer class and learned about Stockcentral.com but cannot download SSG's. I have a MAC and from reading the above, it appears that I need to subscribe to Churr. Is that correct? I tried to download a sample of Churr but get a message that I need to go to Preferences. Am totally confused as to how all this works and would like to pass on the info to our computer class about stockcentral. Most members have PC's. Is there a difference in being able to download from stockcentral with a PC than a MAC? Appreciate any help you can give. Loretta Casapulla, San Marcos, Ca.
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Rank: Advanced Member
Posts: 561
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Loretta,
When you say that you are unable to download SSG files, I'm not sure what you mean. If you click on a link to an SSG file, your browser should download it just fine.
Your problem is ... what to do with the SSG file once you have downloaded it. NAIC/BetterInvesting doesn't sell software that can use SSG files and that runs on a Mac. That is where Churr software comes in. Churr has a product that will run on the Mac and will open SSG files.
You should be able to go to Churr's web site and download a demo copy of their software. If you are having trouble there, you should contact Churr for support. (Churr's Brad Taylor hangs out here and might see the message, too.)
Your other club member can use any of the NAIC/BI software, or other software.
I should also point out that our Take Stock is available to you, as is the online stock analysis software at stockfundas.com. |
Joe |
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